Our services are divided into a 3-step-process that will guarantee customer satisfaction before and after any purchase. The following process is followed with every client to assure that the right product or service is delivered to the right person:
Expert Advice
Choosing the right product or service isn’t an easy task. Our team of experts will manage to listen thoroughly to the client’s need, analyze the need in a professional manner, and identify the best product or service that would fulfill that need.
Delivery & Assembly
After advising the client, we offer delivery and installation for any product that needs technical knowledge and assembly requirements. Our technical team will also manage to train the client on the different uses of the product.
After Sales Services
Our after sales services are divided into two main categories:
Preventive Maintenance Program: To prevent the possibility of failure and damages to any products purchased, we present to the client a preventive maintenance program to ensure that the products are functioning in the right way during the product’s lifespan.
Technical Care: Our technical team is also available to support our clients in a timely manner for any unexpected incident.